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  1. 学位論文
  2. 博士論文

レビュー解析に基づく地域インバウンド観光支援に関する研究

https://doi.org/10.19000/0002000491
https://doi.org/10.19000/0002000491
5f8e195b-560c-4588-ba03-5963a2b532e9
名前 / ファイル ライセンス アクション
PhD_Thesis_Liu_f.pdf PhD_Thesis_Liu_f.pdf (4.4 MB)
Item type 学位論文 / Thesis or Dissertation(1)
公開日 2023-10-02
タイトル
タイトル A Study on Regional Support for Inbound Tourism Based on Review Analysis
言語 en
タイトル
タイトル レビュー解析に基づく地域インバウンド観光支援に関する研究
言語 ja
言語
言語 eng
資源タイプ
資源 http://purl.org/coar/resource_type/c_db06
タイプ doctoral thesis
ID登録
ID登録 10.19000/0002000491
ID登録タイプ JaLC
アクセス権
アクセス権 open access
アクセス権URI http://purl.org/coar/access_right/c_abf2
著者 Liu Zhenzhen

× Liu Zhenzhen

en Liu Zhenzhen

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抄録
内容記述タイプ Abstract
内容記述 The COVID-19 pandemic has significantly impacted the tourism industry, including the number
of inbound tourists to Japan. While Japan had been experiencing a steady increase in inbound
tourism in recent years, the pandemic caused a sharp decline in visitor numbers in 2020. This
decline raises concerns, as Japan had set a target of attracting 60 million inbound tourists annually
by 2030. To aid in the recovery of Japan’s tourism industry post-pandemic, I propose a method
for identifying the key elements that attract the attention of inbound tourists (focus points) by
analyzing reviews of tourist sites.
Currently, there is a lack of a comprehensive and objective approach to identifying the focus
points of tourist destinations. Previous studies have relied on subjective methods such as surveys
and expert opinions, or utilized keyword extraction techniques that may not capture the full
spectrum of factors influencing tourists’ preferences. In this thesis, I present a novel method that
combines keyword extraction, scoring based on motivational factors, and principal component
analysis to pinpoint the most attention-grabbing aspects of tourist spots. By applying this
method to popular tourist destinations in Hokkaido, with a specific focus on Chinese tourists, my
study provides valuable insights into the specific elements that hold the greatest appeal for this
particular group of visitors.
In the first phase of my research, I collected a substantial number of reviews from a prominent
Chinese travel industry website that focused on popular tourist spots in Hokkaido. The goal
was to extract relevant keywords from these reviews to uncover the potential points of interest
for Chinese tourists. I used two different kinds of keyword extraction methods: TF-IDF (term
frequency-inverse document frequency) and TextRank. Through my analysis, I found that the
TF-IDF algorithm produced the most promising results in this study. By examining the extracted
keywords derived from TF-IDF, I was able to gain clear insights into the specific elements that
Chinese tourists prioritize when considering tourist destinations.
Building on this foundation, I proceeded to extract high-frequency n-gram patterns from the
reviews written by Chinese inbound tourists, with each n-gram pattern containing the previously
extracted keywords. To assess the focus of each destination, I used seven types of motivational
factors commonly associated with tourist behavior and applied principal component analysis.
This allowed us to effectively quantify and identify the distinctive features and focus points of
each tourist destination.
Subsequently, I took my analysis a step further by clustering the n-gram patterns extracted
from the tourists’ reviews. This clustering process allowed us to group similar patterns together
and delve deeper into the underlying themes and characteristics that emerged from the reviews.
By carefully examining the clustering results, I was able to provide insightful advice and recommendations to improve the overall tourist experience and develop effective industry strategies
based on the identified areas of focus.
Through this comprehensive research approach, I aimed to provide valuable insights into the
preferences and expectations of Chinese tourists when selecting and experiencing tourist sites
in Hokkaido. The results of this study can serve as a basis for industry stakeholders to tailor
their offerings and marketing strategies to better meet the interests and needs of Chinese tourists,
ultimately strengthening the tourism industry in Hokkaido and beyond.
言語 en
書誌情報
p. 1, 発行日 2023-09
著者版フラグ
言語 en
値 ETD
学位名
言語 ja
学位名 博士(工学)
学位授与機関
学位授与機関識別子Scheme kakenhi
学位授与機関識別子 10106
言語 ja
学位授与機関名 北見工業大学
学位授与番号
学位授与番号 甲第209号
研究科・専攻名
言語 ja
研究科・専攻名 生産基盤工学専攻
学位授与年月日
学位授与年月日 2023-09-05
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